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Healthy Homes heating guide

Heating Standard NZ

Practical Auckland rental property guidance for fixed heating, main living area requirements, heating records and inspection observations.

Auckland rental properties Practical building-inspection advice Healthy Homes support

Quick check items

  • Fixed heater present in main living room
  • Heater type appears acceptable
  • Heater operational where testable
  • Heating capacity record available
  • Heating assessment tool report or calculation retained
  • Thermostat available where required

The heating standard is often treated as a simple heat pump check, but the practical question is whether the main living room has acceptable fixed heating and whether the required heating capacity has been properly calculated or documented.

Official reference: For official wording, check Tenancy Services guidance on the Healthy Homes heating standard and calculating heating capacity. Tenancy Services heating standard Calculating heating capacity

What the Heating Standard Covers

Rental properties generally need one or more fixed heaters that can directly heat the main living room. The heater must be an acceptable type and meet the minimum heating capacity required for that room.

Portable heaters, open fires and unflued combustion heaters are not generally acceptable ways to meet the standard.

Main Living Room Check

The main living room is the largest room used for general everyday living, such as a lounge, family room or dining room. We check the visible fixed heating installed in that area.

Where layout is complex, further confirmation of heating capacity may be needed.

Heating Capacity and Documentation

Heating capacity can be calculated using the Tenancy Services heating assessment tool, the formula in the regulations, or a suitable professional assessment.

A visual site visit may identify the heater type and visible condition, but landlords should keep the calculation record, product specifications and installation details.

Common Heating Problems

Common issues include no fixed heater, undersized or undocumented heating, heater not operating at time of inspection, inaccessible controls, or confusion between portable heaters and compliant fixed heating.

Older installations should also be maintained in good working order.

Practical Next Steps

Where heating information is incomplete, the next step is usually to obtain the heating calculation, check the unit specifications and confirm whether the existing heater is acceptable.

Electrical or HVAC work should be handled by the appropriate qualified trade.

Practical Inspection Checklist

This checklist is designed for practical site visibility. It is not a substitute for legal advice or specialist testing where required.

Fixed heater present in main living room
Heater type appears acceptable
Heater operational where testable
Heating capacity record available
Heating assessment tool report or calculation retained
Thermostat available where required
No reliance on portable LPG or portable electric heater
Controls accessible and unit maintained

Common Issues We Find

  • Heat pump installed but no capacity documentation
  • Portable heater assumed to be sufficient
  • Main living area not clearly identified
  • Heater not working during inspection
  • Old fixed heater present but poorly maintained
  • Complex room layout without professional confirmation

Need a Healthy Homes Assessment?

Send the property address, listing link if available, property type and any known issues. We can help you turn visible concerns into a practical repair or further-checking list.

Frequently Asked Questions

Does every rental need fixed heating?

Rental properties generally need one or more acceptable fixed heaters that can directly heat the main living room, unless an exemption applies.

Is a portable heater enough?

Portable heaters are generally not enough to meet the Healthy Homes heating standard.

Can a heat pump meet the heating standard?

A heat pump can often be an acceptable heater, but the required capacity and documentation still need to be checked.

Can Cozy calculate the exact heating capacity?

We can identify visible site information and recommend confirmation. Formal heating capacity may be calculated using the Tenancy Services tool, regulatory formula or a suitable professional assessment.

What records should landlords keep?

Landlords should keep heating calculation records, product specifications, installation details and maintenance evidence where available.

General guidance only: This information is general guidance only and should not be taken as legal advice. Healthy Homes requirements may depend on the specific property, tenancy situation and any applicable exemptions. Where required, further specialist assessment or confirmation may be recommended.

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